Delivery & Company Policies

Ordering Online with us is safe and secure
We accept PayPal,
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. and. Card are processed securely on there sites..
We encourage you to feel comfortable using your credit card to conduct commerce with us. If you wish however, you may also send us a a personal cheque. Or direct bank transfer. Personal cheques will delay your order slightly as we must wait for your funds to clear before we ship any merchandise. Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal cheque.

Return / Refund Policy
Every turntable we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, you may return them. Upon us receiving the goods in resalable condition we will give a full refund minus original delivery costs. Alternatively we will exchange items if they are faulty on delivery to you and we are notified within 7 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Delivery Info
Orders are shipped on Mon – Fri by UPS

Shopping from the UK? Our shopping cart will quote you a delivery cost when you enter your address details at checkout. You will be quoted a shipping cost before you have to confirm payment.

Shopping from outside the UK? Our shopping cart will quote you a delivery cost when you enter your address details at checkout. You will be quoted a shipping cost before you have to confirm payment.

When you have finished shopping and go to checkout your postal charge will be calculated depending on the item’s weight and where you are based.

Delivery Schedule
While we strive to get all orders out for next day delivery during busy times we may struggle so if it is very important please call to confirm service status.
Orders to the EU are usually around 1 week from dispatch here. However depending on which county you live it can take longer, up to 4 weeks sometimes, but this is rare. Scottish highlands and off UK mainland may take longer than standard UK shipping.

Customs

Allocation of EORI.

EORI number which allows free passage of the turntable outside of the EU.

(Economic Operator Registration and Identification) number is GB022270565000

Back Orders
All of our products are normally available from stock. However, if any item on your order is out of stock, we will email / call you to let you know. You will then have the choice of cancelling that item, changing for an alternative or back ordering it. We will always contact you by email before back ordering product.

Prices
Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT where applicable. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints
If we should receive a complaint about any part of our service, by phone, e-mail or letter ,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially, and effectively.

Thanks for choosing Classic Turntable Company limited

Company Registration Information
Registred Office Address:
Classic Turntable Company Ltd
Woodtard House
14 Stocksmoor Road
Midgley
Wakefield
West Yorkshire  WF4 4JQ
+44 1924 830128
Reg. 8162170

Privacy Policy

1. Introduction and General Terms

Classic Turntable Company limited is committed to protecting your personal information when you are using Classic Turntable Company limited services. We want our services to be safe and enjoyable environments for our customers. This Privacy Policy relates to our use of any personal information you provide to us through the www.classichifi-shop.co.uk website.
In order to provide you with the full range of services, we are sometimes required to collect information about you.
This privacy policy explains the following:

  • what information Classic Turntable Company limited may collect about you;
  • how Classic Turntable Company limited will use information we collect about you;
  • whether the Classic Turntable Company limited will disclose your details to anyone else;
  • your choices regarding the personal information you have provided to us;
  • the use of cookies on Classic Turntable Company limited websites and how you can reject these cookies.

As set out above, Classic Turntable Company limited is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).
The website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. What information will Classic Turntable Company limited collect about me?

We may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number. Different web-pages may ask for different personal information.

By entering your details in the fields requested, you enable the Classic Turntable Company limited to provide you with the services you select.

Classic Turntable Company limited also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

3. How will Classic Turntable Company limited use the information they collect about me?

Classic Turntable Company limited will use your personal information for a number of purposes including the following:

  • For providing services to you in the way of sending goods to your address.
  • IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
  • to analyse and improve the services offered on www.classichifi-shop.co.uk. e.g. to provide you with the most user-friendly navigation experience.

Where Classic Turntable Company limited proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

4. When will Classic Turntable Company limited contact me?

Classic Turntable Company limited may contact you:

  • in relation to the order you have placed on the website to ensure that Classic Turntable Company limited can deliver the services to you;
  • where you have opted to receive further correspondence;


5. Will I be contacted for marketing purposes?

Classic Turntable Company limited won’t contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.

6. Will Classic Turntable Company limited share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies).

7. Changes to Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any Classic Turntable Company limited website. The date of the most recent revisions will appear on this page.

8. Contacting Classic Turntable Company limited about this Privacy Policy

If you have any questions or comments about this Privacy Policy please contact;

Classic Turntable Company Ltd
Woodyard House
14 Stocksmoor Road
Midgley
Wakefield
West Yorkshire  WF4 4JQ
+44 1924 830128